Guiding Principles

Pine Rest Center for Psychiatric Residential Services' (CPRS) mission and values guide policies and decisions in the following areas:

A. Philosophy of Caring: Pine Rest CPRS strives to accomplish its mission and vision by empowering residents and staff to achieve the most positive and supportive relationships possible. The foundation of these relationships is the implementation of the principles of unconditional acceptance and love, compassionate care, person centered planning, and continuous performance improvement. We value and respect each resident within a safe and structured environment, focusing on developing healthy relationships, utilizing an individualized approach, and recognizing the full potential of each individual.

We provide holistic care by responding to the resident’s spirit, mind and body. We enhance autonomy by providing opportunities to give as well as to receive care to avoid helplessness. We promote teamwork, and care of the caregiver.

B. Staffing: Leadership will own the mission statement and commit themselves to actively implement the mission statement in the operation of residential services. Resident care staff should ideally own and at a minimum, support the mission statement.

C. Philosophy of Leadership:

a. Vision is essential to leadership and such leadership requires the modeling of behavior that reflects the vision of Pine Rest CPRS.
b. Effective leadership requires a servant-attitude and service to others.
c. Leadership requires the empowerment of all staff by:

i. Building trust

1. Expecting others to do their best when empowered.
2. Fulfilling commitments and keeping promises.
3. Promising only what can be delivered.
4. Expecting mutual honesty in all matters

ii. Listening

1. Welcoming all points of view.
2. Acknowledging the best ideas are from those closest to the work.
3. Acknowledging that conflict is okay and encouraging constructive dialogue.

iii. Respect

1. Keeping the best personal interest of others clearly in mind.
2. Relying on the expertise of others first.

iv. Nurturing

1. Assisting staff in developing their potential for professional excellence in clinical, support, or leadership roles.
2. Frequently acknowledging good performance.
3. Providing ongoing education and support.
4. Leadership encourages team building with staff of all disciplines by:

a. Recognizing and encouraging diversity of gifts.
b. Holding each other accountable to the highest professional standards.
c. Fostering continuous communication
d. Sharing and educating about critical organizational information and resources.
e. Removing barriers to success.

5. Leadership requires the willingness to take responsibility for assuring organizational goals are achieved through investment of oneself.
6. Leadership requires taking risks within a secure environment to pursue new ideas of how to assure the success of the organization.